Benchmark International

Benchmark International is pleased to announce the acquisition of Coventry-based PBX Hosting by TelcoSwitch, a provider of hosted voice, unified communications and compliance solutions, in a £4.5m deal.

Founded in 2007, PBX Hosting delivers hosted UCaaS solutions to offices and contact centre environments through its base of channel partners. The company will continue to trade independently post-acquisition given its strong regional brand presence, but its capabilities will be enhanced due to an increased headcount from within the TelcoSwitch Group across sales, account management, support, DevOps and marketing.

PBX Hosting’s channel partners will also benefit from access to the growing UCaaS product portfolio of the wider TelcoSwitch Group. Moreover, the acquisition further boosts the technical proficiency of TelcoSwitch due to PBX Hosting’s management team and staff remaining in place, and provides TelcoSwitch with a regional office in the heart of the UK.

The acquisition is TelcoSwitch’s second of 2021, following the OneVoice deal announced in January.

It also comes after securing a £4m funding round at the turn of the year, and is the latest development in the leadership team’s efforts to grow the business across sectors and geographies.

Stuart Gibson, CEO at PBX Hosting, said: “Russell and his team have built a rapidly growing and highly successful Tech Track 100 business. Both our companies are extremely well aligned on ethos, technology and how we support our partners, which is why TelcoSwitch is the ideal home for PBX Hosting. We can’t wait to get started in enhancing our offering to our collective partners and customers.”

Russell Lux, CEO at TelcoSwitch, said: “Acquisition activity is key for us as we expand our UCaaS intellectual property and footprint of channel partners.

“The PBX Hosting team have built a successful business, underpinned by great technology and a loyal customer base. We’re looking forward to welcoming them into the TelcoSwitch Group, and exploring the opportunity to add further value to their customers and partners through the wider product portfolio.”

Europe: Michael Lawrie at +44 (0) 161 359 4400 / Enquiries@BenchmarkIntl.com

Americas: Sam Smoot at +1 (813) 898 2350 / Smoot@BenchmarkIntl.com

Africa: Anthony McCardle at +27 21 300 2055 / McCardle@BenchmarkIntl.com 

ABOUT BENCHMARK INTERNATIONAL

Benchmark International’s global offices provide business owners in the middle market and lower middle market with creative, value-maximising solutions for growing and exiting their businesses. To date, Benchmark International has handled engagements in excess of $6B across various industries worldwide. With decades of global M&A experience, Benchmark International’s deal teams, working from offices across the world, have assisted hundreds of owners with achieving their personal objectives and ensuring the continued growth of their businesses.

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